Terms of Service & End-User License Agreement — Glowbee

Last updated: August 12, 2026 · Version 2.1

1) The service

Glowbee is a safe communication service for families and users of all ages — its users include children under parental supervision: disappearing photos, videos and messages, stories, multiplayer games, and voice calls, strictly within a parent-approved friends circle. There is no public search, no public feed, and no contact with strangers.

1a) Initial trial release. Glowbee is in its first trial (beta) phase and is provided "as is" (see section 11). It may contain errors or interruptions, its features may change, be added or be removed during development, and we do not guarantee uninterrupted availability or any particular result. This does not reduce our child-safety and privacy obligations (sections 6 and 7), which are not conditional on the trial status. We recommend that parents keep their own copy of any media they wish to preserve, as media in this app is ephemeral by design.

2) Eligibility & verifiable parental consent

• The account creator must be an adult (18+) parent/guardian with legal capacity to consent.
• A child account may be created only by their parent, from the parent's device; that creation and entry of the child's details is the verifiable parental consent mechanism required under COPPA and GDPR-K.
• The parent, on behalf of the child, agrees to these Terms and the Privacy Policy, and is responsible for supervising the child's use.
• At any time the parent may review the child's data, approve/reject friends, pause the account, and withdraw consent by deleting the account and its data.

3) Acceptable use & Community Guidelines

You must accept these Guidelines before creating or uploading any content. You agree not to, and not to let your child, do any of the following:

• Post illegal, pornographic/sexual, violent/graphic, hateful, or self-harm content.
• Bully, harass, threaten, or impersonate anyone.
• Share sensitive personal information (yours or others'), or access accounts/data that are not yours.
• Cheat, deceive, defraud, spam, or distribute malware.
• Hack, disrupt, reverse-engineer, or circumvent the app's security, parental controls, or content scanning.
• Use the app for any commercial or promotional purpose without our written permission.

We may remove violating content and restrict, suspend, or terminate any violating account, immediately and without prior notice where necessary.

4) Your content & license

You retain ownership of the content you send and are solely responsible for it. By sending it, you grant us a limited, non-exclusive license to store, transmit, and display it to recipients within your approved circle only, as needed to run the service. Content is disappearing and auto-deleted per the Privacy Policy. You represent that you hold the necessary rights to what you send.

5) Reporting, moderation & enforcement

• In-app reporting: a "Report 🚩" action is available on every friend, content item, and chat.
• Blocking: "Block permanently ⛔" cuts all contact and prevents re-adding.
• Human review: we review reports and act within a reasonable time (we commit to a 24-hour target): removing content and restricting or terminating violating accounts.
• A parent can remove or block any of their child's friends from the dashboard.

6) Child safety

The app provides on-device content scanning before sending, a parent-approved closed circle, and parental controls. These tools assist but do not replace parental supervision, and we do not guarantee that all unsafe content will be intercepted. See Child Safety Standards.

7) Privacy

The Privacy Policy explains what we collect, how we use and protect it, parental rights, and how to delete data. By using the app you agree to it.

8) Intellectual property & infringement

The app, its designs, logos, and code are owned by the Developer and protected by law; they may not be copied or distributed without permission. If you believe content infringes your IP, email us below and we will act under applicable law.

9) Third-party services

The app relies on providers (Google Firebase, Cloudflare R2, call-relay servers, and the Apple & Google stores). Your use may also be subject to their terms. We are not responsible for services we do not control.

10) Purchases & future changes to the services

The app currently has no in-app purchases and is provided free of charge today. If we later add any purchases or in-app currency, they will be behind a parental gate, processed via the store's official billing (Apple/Google), clearly disclosed, and without pressure tactics aimed at children. In no case will garden-item conversion, or a chance at any particular garden item, ever be sold — not for money and not for purchasable currency, today or in the future. These items are earned by playing and by activity alone.

Offering a feature free of charge today creates no right to have it remain free. Some features rely on paid or quota-limited third-party services, so we may in future — depending on cost and sustainability — make one or more features paid or part of a subscription, apply limits to the rate or volume of use (per account or per period), or discontinue or replace a feature. No use will ever become chargeable without the prior, explicit consent of a parent given through a parental gate and the store's billing system — nothing is charged automatically and no child is ever asked to pay. We will announce any such material change inside the app before it takes effect, and you remain free to stop using the service and delete the account (section 13) at no cost.

10c) Garden items (animals and flowers)

Children earn animals and flowers in their in-app garden as a reward for activity. These items:

• have no monetary value, are not sold, bought or exchanged for money inside or outside the app, and are not transferable property outside the app;
• may move between approved friends by gift or trade, and a child may convert them into items of a different tier within their own garden;
• may be lost: in a «prize challenge» a child puts up an item of their own choosing as the prize in a match — if their friend wins it moves to that friend, and if the child wins they keep it. The friend risks nothing and pays nothing to take part, and the match is decided by skill, not by chance;
• a parent may switch the prize-challenge feature off at any time from the parent controls, and it is off by default — it does not work until a parent enables it. A parent can also see a full log of everything that entered or left their child's garden;
• no compensation or refund is given for an item lost in a challenge or given away, nor on account deletion — these items have no monetary value in the first place.

10b) Advertising

The app may in the future display advertising or promotional content (from us or from direct advertisers). Any ads shown to children are non-personalized — not based on and not collecting any child's data — appropriate for children, clearly marked as ads, and any external link is behind a parental gate. We do not sell children's data and do not allow interest-based advertising or remarketing. See the Privacy Policy for details.

11) Disclaimer & limitation of liability

12) Indemnification

You agree to indemnify the Developer against claims or damages arising from your breach of these Terms or misuse of the app, to the extent permitted by law.

13) Termination

You may stop and delete your account at any time (see Delete Account). We may suspend or terminate access upon violation of these Terms or where required by law.

14) Apple App Store additional terms (EULA)

When using the app on Apple devices, the following apply in addition to the above:

• This agreement is concluded between you and the Developer only, not Apple; the Developer alone is responsible for the app and its content.
• The Developer grants you a non-transferable license to use the app on any Apple-branded device that you own or control, per the App Store Usage Rules.
• The Developer is solely responsible for maintenance and support; Apple has no such obligation.
• In the event of any applicable warranty failure, you may notify Apple to refund the purchase price (if any); Apple has no other warranty obligation, and any other claims are the Developer's responsibility.
• The Developer (not Apple) is responsible for product-liability claims, legal/regulatory compliance claims, and third-party intellectual-property infringement claims.
• You represent that you are not in a US-embargoed country or on a prohibited-parties list, and you comply with applicable export laws.
• Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.
• Developer contact for questions or complaints: Yousef Alhelfy — glowbeeco@gmail.com, State of Kuwait.

15) Google Play additional terms

When installing from Google Play, you also agree to the Google Play Terms of Service and applicable developer policies, including the Families, Child Safety, and User-Generated Content policies.

16) Changes

We may update these Terms and will announce any material change inside the app before it takes effect; continued use constitutes acceptance.

17) Governing law & disputes

These Terms are governed by and construed under the laws of the State of Kuwait, and the courts of Kuwait have jurisdiction over any dispute, without prejudice to your mandatory consumer rights.

18) Contact

glowbeeco@gmail.com